Homeowner guides
Garage door answers before the truck rolls
The checks we walk DeKalb callers through on the phone, written down. Some of these fix the door in five minutes for free. One of them exists to keep you away from the repair that hurts people.
Garage door won't close: the door thinks it's protecting something
A door that opens fine but refuses to close is almost never broken. Some safety system believes there is a reason to stop, and your job is to find out which one and whether it's right.
Read the guide →Garage door won't open: run the checks in cost order
Half the stuck doors we get called about in DeKalb open again without a truck. Work down this list in order; it is sorted from free to phone call, and it tells you where to stop.
Read the guide →Opener not working: split the system in half
An opener is three systems wearing one plastic cover: power, radio, and mechanics. Three quick tests tell you which one quit, and two of the three are often fixable without us.
Read the guide →Opening a garage door with a broken spring, safely or not at all
Yes, it can be done to free a trapped car. It takes two adults, a specific sequence, and respect for what the door weighs without its spring. Here is the honest version, including when the answer is no.
Read the guide →Free written quote
Tell us what the door is doing. We’ll tell you what it costs.
A sentence or two is enough: the noise it made, whether it moves at all, roughly how old it is. We call back with a plain diagnosis and a number you can hold us to. If it’s easier to talk, call (815) 217-2177.
- The price is written down before anyone touches the door, and the finished job matches the paper
- If a repair is a bad buy on a door that old, we say so on the phone and save both of us the trip
- Your request goes to a DeKalb County outfit, not a lead broker who resells it to three out-of-town dispatchers